Privacy Policy - Soothenerve.com

Effective Date: 02/01/2025

At Soothenerve.com, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your privacy. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information in the following ways:

Personal Information: When you register on our website, purchase products, or contact us, we may collect your name, email address, phone number, billing and shipping address, payment details, and any other information you provide voluntarily.
Usage Data: We collect information on how you interact with our website, such as IP addresses, browser type, device type, pages visited, time spent on our site, and other usage statistics through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

To process transactions and fulfill orders.
To provide customer support and respond to inquiries.
To personalize your experience on our website.
To improve our website’s functionality and performance.
To send promotional emails and offers if you opt-in to receive them.
To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, or delivering products and services.
Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, and property.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand your interactions with our site, and improve the website's performance. You can adjust your browser settings to disable cookies, but doing so may affect your experience on our site.

5. Data Security

We take reasonable precautions to protect your personal information and ensure its security. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

Access and update your personal information.
Request the deletion of your data, subject to applicable legal obligations.
Opt-out of receiving promotional emails by following the unsubscribe instructions in the emails.

7. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].